Andrew Sobel

Opportunity:

Andrew Sobel has spent 20 years as an advisor to senior executives in over 30 countries around the world, helping leading companies create and implement winning strategies, renew their organizations, and develop customer-focused cultures. As an independent consultant and advisor, he has a singular purpose: to help professionals develop breakthrough and lasting relationships with clients in order to meet and exceed their business objectives and create shareholder value. His method of client work is based on a participative approach that empowers senior executives and optimizes the advisee/advisor relationship. Andrew's extensive work with clients culminated in a bestselling book, "Clients for Life: How Great Professionals Develop Breakthrough Relationships," in which he sets forth a comprehensive framework in which professionals will endure client loyalty and maximize external relationships.

Keynote speeches and workshops of transformational value are designed for sophisticated service professionals, CEOs and senior management, high-level sales executives, top-ranked marketing teams.

Topics Include:

Developing Breakthrough Client Relationships

How technology and competition are transforming traditional client relationships

Evolving from an expert for hire to a client advisor

The ingredients of enduring client relationships

Seven distinguishing attributes of trusted advisors

Building Relationship Capital

Developing the lifetime relationships that sustain your company and career

Five types of relationship capital that you need to succeed

Four steps to creating, nurturing, and multiplying your relationship capital

Cultivating the Qualities of a Leader

Becoming a leader in the eyes of colleagues, your boss, subordinates, and customers

Exercising leadership in your relationships

Five characteristics you need to develop to rise to leadership

Who Advises the CEO? Maximizing External Professional Relationships

Getting the best out of your outside professionals

When and how to use three distinct roles: expert, advisor, partner

What to look for in selecting service professionals, and how to manage the relationship lifecycle

How to be a great client; five types of professionals to avoid

Comments from Clients:

"Andrew is an outstanding presenter whose content is rich, thought-provoking, and uniquely relevant to the challenge of building long-term relationships. His keynote speech was a true learning experience for our top account executives."
- Carlos Palomares, Chairman: Citibank International

Bio:

Andrew Sobel is a highly respected consultant, speaker, and author who has spent 20 years as an advisor to senior executives in over 30 countries around the world. His clients have included many leading companies such as Citigroup, Millbank Tweed, PNC Advisors, Staples, Hewitt Associates, Lloyds TSB Group, Schroders, American Express, Cox Communications, Pacific Bell, Telecom Italia, American Management Association, Business Marketing Association, and Cox School of Business. He has extensive experience in speaking to private corporate groups as well as large conferences, in forums as diverse as a company-wide meeting with an audience of 1000 to an informal, after-dinner talk with the board of directors. In addition, he has been a guest lecturer at major business schools such as London Business School and Insead in Fountainbleau, France.

Andrew is co-author of "Clients for Life: How Great Professionals Develop Breakthrough Relationships," first released in hardcover in September 2000 and in paperback in March 2002. He has published articles in the Journal of Business Strategy and other leading publications. Andrew worked for 15 years with Gemini Consulting (now Cap Gemini Ernst & Young), co-founding its international practice and helping to grow it from 3 to 800 professionals and $300 million in revenue. He served as a senior vice president, managing director, and member of the European Management Committee. He lived and worked abroad for 13 years, and speaks four languages. He is a graduate of Middlebury College and holds an MBA from the Amos Tuck School of Business at Dartmouth. He is currently president of his own consulting firm.

Media Coverage:

CNBC, CNNfn, USA Today, The Dallas Morning News, Advertising Age, Advisor Today, The Sloan Management Review, Consulting to Management, Business Law Today, Consultants News, The Fort Worth Star, The Seattle Times, Publishers Weekly.

"During Andrew's workshops with our business leaders I can see real learning taking place-by the end our people had new perspectives and a new way of looking at client relationships. Andrew truly practices what he preaches in his writing and speeches. He has become a trusted advisor to Hewitt."
Andrés Tapia
Director of Learning and Development,
Hewitt Associates