George Eckes


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"Six Sigma is the most important initiative we have ever undertaken."
   - Jack Welch, Former Chairman and CEO, General Electric

Foremost expert, noted speaker, and consultant on Six Sigma and quality improvement initiatives


Opportunity:

No one knows Six Sigma, the revolutionary quality improvement philosophy, like George Eckes, founder of Eckes & Associates, Inc., a consulting group specializing in results-driven, statistical-based continuous organizational improvement.

Six Sigma Success

An inspiring speaker, routinely praised for making a complex topic practical and understandable, Eckes' methods have worked effectively for dozen's of progressive organizations including GE Capital, Pfizer, Westin, Honeywell, Wells Fargo Financial, Ford Motor Company, and Household Retail Services

What has made Eckes' Six Sigma approach the most sought after and well respected in the field is his emphasis on a methodology that encompasses a strategic, tactical and cultural component embracing management's active involvement. Unlike other consulting approaches, Eckes' use of Business Process Management helps management identify and measure the project and process that will drive the organization's improvement in line with strategic goals, and his emphasis on tactics include DMAIC, where project teams define, measure, analyze, improve and control the outcome of Six Sigma performance related objectives.

His across-the-board success with Six Sigma has helped companies

  • boost operating profit margins, efficiency
    and production
  • improve product performance
  • decrease production expenditures
  • increase inventory returns
  • increase customer satisfaction and loyalty

  • Programs/Topics:

    Making Your Organization World Class-Using Six Sigma- Defines Six Sigma and how it differs from other quality initiatives, describes the three major components of Six Sigma and offers a discussion of the critical success factors for an organization to be successful and pitfalls to avoid in implementation

    10 Steps to Making Your Organization More Customer Focused- How to make the customer part of everything your organization does, including linking them to business objectives and segmenting for special needs

    Leadership Models of the Future/ Becoming a Better Leader- How to lead through process versus function and managing with facts and data.Includes the 5 major elements of more effective leadership, such as how to be more customer focused, change the systems and structures of an organization and implement employee development strategies.

    Change Management for Success- The 6 elements that make any organizational change more dramatic in it's implementation. Includes how to create the need for change, a vision for the change and to mobilize commitment toward quick measurement and success.


    Books:

    Eckes, author of two best-selling books, "The Six Sigma Revolution: How G.E. and Others Turned Process into Profits", "Making Six Sigma Last: Managing the Balance Between Cultural and Technical Change," and a third to be released Fall 2002, "Six Sigma Team Dynamics: The Elusive Key to Project Success," teaches organizations change and development concepts and techniques that will dramatically increase the likelihood of increased profits and productivity.

    "The Six Sigma Revolution: How G.E. and Others Turned Process into Profits"

  • Voted one of the 25 Best Business Books of the
  • New Millennium by Strategy & Business Magazine
  • #2 Best-selling book of all types at 3M
  • 5-star rated on Amazon.com
  • "The Six Sigma Revolution is a powerful profit-building tool and an indispensable resource for leaders wanting to drive lasting improvement."
       - Mike Delaney, Senior Vice President,
         Marketing and Strategic Planning, Unifi, Inc.

    "Making Six Sigma Last: Managing the Balance Between Cultural and Technical Change"

  • Top management book recommended by Process Associates of America (2001)
  • Business choice book on Business and Information Technology Bookbuzz
  • 5-star rated on Amazon.com
  • "Making Six Sigma Last is the most practical and helpful resource that I've seen on the subject. George's charisma and charm spill over into this interesting and entertaining book. Combined with his first book, this should become the benchmark for Six Sigma learning."
       - Dan Porter, Chairman and CEO, Wells Fargo Financial


    Comments from Clients:

    "We learned more in 1.5 days that we have in 40 hours on the same subject through our own supplier institute."
       - Ford Motor Company

    "Obviously THE Expert in Six Sigma."
       - Unifi Textiles

    "…learned more in four days with George than 4 years of graduate school."
       - Smithkline Beecham

    "Takes a difficult subject and simplifies it to its most important elements. Clearly the expert on Six Sigma, but doesn't try to overwhelm you with his knowledge."
       - Household Retail Services


    Bio:

    George Eckes is CEO of Eckes & Associates, Inc., a Colorado-based consulting group he founded in 1984. The firm specializes in results driven, continuous improvement, Six Sigma training and implementation, organizational development and managing change.

    Eckes received his BA from the University of Notre Dame and a Master's of Science degree in Clinical Psychology from Eastern Michigan University. He parlayed his knowledge of psychology, attitudes and behavior into an organizational consulting career first joining Gilbert Commonwealth, a leading management consulting firm specializing in various quality improvement efforts. Later, he developed an award winning supplier development program for StorageTek, a Fortune 500 computer company. During the late 1980's, Eckes became involved with Motorola suppliers. It was there he first learned the importance of a Six Sigma management philosophy. Later, he became General Electric Capital's number one rated Six Sigma consultant. Eckes' third book "Six Sigma Team Dynamics: The Elusive Key to Project Success" will be the featured book published by Wiley & Sons in the fall of 2002. Drawing from his twenty plus years of consulting experience, this book will teach project leaders and team members how to effectively and efficiently achieve million dollar cost savings and improve customer satisfaction.




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